IHA
has been having conversations with the Indiana Family and Social Services
Administration (FSSA) to address the logistical and operational challenges
related to Medicaid non-emergency medical transportation (NEMT). In response to
IHA's requests, medical transportation company Southeastrans has launched a
facility portal for hospitals that would like to schedule and monitor
transportation for Indiana Medicaid fee-for-service members online. The portal
allows users to book trips online, search trip history, check the status of
daily departures, verify that transportation has been assigned, and cancel
trips. Learn more.