Administrative Professionals Conference
13 APR 2018
Administrative Professionals Conference


Date: Fri., Apr. 13, 2018
Location: The Alexander, Indianapolis ​


In 1972, IHA hosted its inaugural Administrative Professionals Conference. More than four decades later, we continue to come together annually to celebrate the talented administrative professionals who are keeping our health organizations running smoothly. Every day these individuals exceed standards of excellence by providing outstanding support in their facilities. IHA’s Annual Administrative Professionals Conference is intended to provide fresh new ways to excel in the areas of professional development,​ personal leadership, health and happiness. 

Download the conference agenda

Conference Highlights
Keynote: Debra Fine 
The Fine Art of Building Relationships: One Conversation at a Time.

The workshop will focus on rapport building techniques, conversation and mingling skills, gaining visibility, making a positive impression and networking tips that help build face to face relationships. Audiences find Debra's workshops to be informative, interactive and entertaining; tailored to the priorities and challenges of those in the room. 

Participants learn how to:
  •    Start conversations and keep them going​​
  • ​​   Master introductions and remember names
  •    Prevent the most common conversation blunders
  •    Employ easy-to-use “active” listening techniques
  •    Experience more ease at conferences, networking occasions, and meetings
  •    ​Exit conversations with grace​

Personal Enrichment Guest Speaker: Florence Williams
The Nature Fix:  Why Nature Makes Us Happier,  Healthier, and More Creative

For centuries, poets and philosophers extolled the benefits of a walk in the woods: Beethoven drew inspiration from rocks and trees; Wordsworth composed while tromping over the heath; Nikola Tesla conceived the electric motor while visiting a park. Intrigued by our storied renewal in the natural world, Florence Williams sets out to uncover the science behind nature’s positive effects on the brain.

From forest trails in Korea, to islands in Finland, to groves of eucalyptus in California, Williams investigates the science at the confluence of environment, mood, health, and creativity. Delving into completely new research, she uncovers the powers of the natural world to improve health, promote reflection and innovation, and ultimately strengthen our relationships. As our modern lives shift dramatically indoors, these ideas—and the answers they yield—are more urgent than ever.

A fellow at the Center for Humans and Nature and a visiting scholar at George Washington University, Ms. Williams' work focuses on the environment, health and science. Florence Williams is a journalist, bestselling author, podcaster and public speaker. She is a contributing editor at Outside Magazine and a freelance writer for the New York Times, New York Times Magazine, National Geographic, The New York Review of Books, Slate, Mother Jones and numerous other publications. Her most recent book, The Nature Fix, was an Audible bestseller and was named a top summer read by J.P.  Morgan.​​

Opioid Health Crisis: D'Anne Burwell
SAVING JAKE: When Addiction Hits Home

"Twice now I've watched my son spiral down into skin and bones, hollow eyes, and an empty soul. Powerlessness is tearing apart my heart."

D'Anne Burwell's smart, athletic son begins abusing OxyContin as a teenager, and within a year drops out of college, walks out of rehab, and lands homeless on the streets of Boulder. Struggling with fear, guilt, and a desperate need to protect her son, D'Anne also grapples with her husband's anger and her daughter's depression as the family disease of addiction impacts them all. She discovers the terrifying links between prescription-drug abuse and skyrocketing heroin use. And she comes to understand that to save her child she must step back and allow him to fight for his own soul. D'Anne's book, "Saving Jake", gives voice to the devastation shared by the families of addicts. Above all, it is a powerful personal story of love and redemption.​

About D'Anne
​In 2010, D’Anne Burwell never would have suspected she’d become an award-winning author, and would have done anything to avoid the turmoil leading to such recognition. Raised in Northern California, D’Anne’s first career was as a teacher. She holds a Master’s in Education and worked for a decade in Portland, Oregon to develop and implement English in the Workplace programs at international high-tech companies.

Since marrying and moving back to the Bay Area, D’Anne’s primary career has been motherhood. Her life changed forever when her firstborn swerved onto the path of addiction, and for eight tumultuous years she has submerged herself in advocating for her son and researching his disease—a wrenching doctorate by fire. D'Anne's memoir is the winner of the 2016 Eric Hoffer Book Award in Memoir, the 2016 Eric Hoffer First Horizon Award (best debut author), and the 2015 USA Best Book Award in Addiction & Recovery.​

The Administrative Professional Excellence Award 

IHA established the Administrative Professional Excellence Award honoring Mikell Rose Brown to recognize outstanding support staff service. We need your help in identifying Hoosier role models who keep your organizations functioning efficiently.  The award bears the name of an individual whose service to Indiana hospitals as an IHA staff member was indeed exemplary. Mikell Brown was an administrative assistant in education and communications for 25 years. She was a tireless, trustworthy resource on all association matters and a mentor to all of our new employees. 

Below is a Call for Nominations form. We ask you to share it within your facility; anyone who works at an IHA member hospital can make a nomination. The award nomination period is open from Jan. 1 - Mar. 23, 2018. 

2018 nomination form​​​


2017  -  Sue Wood, Beacon Health System, South Bend
2016  -  Suzi Sievers, Good Samaritan Hospital, Vincennes
2015  -  Linda Hartman,  St. Vincent Anderson Regional, Anderson​
2014  -  Beth Auker, Jay County Hospital,  Portland

sue and colleagues.jpg

Above: 2017 Administrative Professional Excellence Award Recipient, Sue Wood, and her colleages from Beacon Health System.

Administration; HR; Leadership

Register Now!​​

​Hotel Accommodations
Attendees have until March 13 to take advantage of the IHA Group Rate of $199+taxes per night. Reserve your hotel accommodations at The Alexander online or call reservations directly at 855-200-3002 and reference the “IHA Administrative Professionals Conference”.​

Featured Speakers


Debra Fine


Florence Williams


D'Anne Burwell


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