Patient Safety Summit
4 JUN 2019
Patient Safety Summit

​​​​​​​​​​PSSummit-Header.png​​​​The Patient Safety Summit: A day to focus on what matters most 

For more than a decade, IHA’s Indiana Patient Safety Center and our 167 member hospitals have set our sights on making Indiana the safest place in the world to receive care. The Patient Safety Summit enables us all to step back, assess the work we’ve done and determine the work we still have to do to reach our ambitious goal. ​​

During the Indiana Patient Safety Summit, patient safety and quality leaders come together to learn effective strategies and share best practices that will improve patient safety statewide. From CEOs and CNOs to nursing caregivers, case managers and pharmacists, anyone responsible for patient safety and leading change for improvement will find the Patient Safety Summit an informative and inspiring experience. 

The 2019 Patient Safety Summit took place on  June 4  at the Embassy Suites in Plainfield.

To view handouts/presentations if available, take a look​ at the PDFs included below. You can also view the complete agenda​.

​Brooke Billingsley
CEO of Perception Strategies, Inc.​
(handout/presentation not provided)

Martha Hayward
PFE Subject Matter Expert
Mallori DeSalle, MA, LMHC, NCC, CMHC, MATS, CPS
Motivational Interviewing Trainer
The Perceptive Patient
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Brooke Billingsley
CEO of Perception Strategies, Inc.​
(handout/presentation not provided)

​​​​Brooke shares her story as a perceptive patient observing her care through the vulnerable eyes of someone who isn't in control. Brooke's inspiring stories rekindle the human spirit as she shares how her caregivers provided survival kindness, gentle gestures, and healing words.

Brooke provides valuable insight as someone responsible for generating over half a million healthcare mystery shops, 100’s of patient observations/interviews at bedside, numerous clinical employee interviews, and now as a cancer survivor. After 20 years of patient perception research, clinical deep dives, and ethnographic studies on poor performing hospital units, nothing could have prepared Brooke for her own emotional journey of navigating through a year and half of cancer treatment. ​

Stories are Data with Soul

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Martha Hayward
PFE Subject Matter Expert
The stories we share reveal who we are and what we value. In this session, Martha will focus on how we can use our stories to inspire and prompt change in health care.

Martha Donovan Hayward has been working with with the HRET HIIN for two years as a PFE Subject Matter Expert. She  joined the Institute for Healthcare Improvement (IHI) in March 2011 as the Lead for Public and Patient Engagement. The focus of her work at IHI was to bring patients and families into the design of all work at IHI to accelerate improvement of health care delivery.  A cancer survivor herself, she is a founding board member of the nonprofit Women’s Health Exchange and served on the Patient and Family Advisory Council of Dana-Farber Cancer Institute in Boston. Prior to joining the health care world Martha enjoyed a 20 year career in communications, marketing and fundraising in the areas of health, politics, and education. 

 
Martha speaks and teaches programs including Patient Safety Officer Training, Executive Development, Strategic Partners and Patient Experience Seminars.  Martha has offered keynote addresses on the subjects of Patient and Family Centered Care, Patient Engagement, and End of Life Care to local, regional and national audiences.

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Inviting Change Into The Room

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Mallori DeSalle, MA, LMHC, NCC, CMHC, MATS, CPS
Motivational Interviewing Trainer
The adage “The only thing that is constant is change” suggests an illusion that people expect and therefore welcome change into our lives just as we may welcome a guest into our homes. Like the wacky aunt that visits at holidays or the grandfather that carries peppermints in his pocket, we pretend like change is always warmly ushered into our homes, given a seat at the table and integrated into our conversations. But, we (human beings) don’t always welcome change, nor do we seek it out. Instead, change is the black sheep of the family, the step-cousin one generation removed, that was left off the Christmas card list.  Change, though inevitable, is sometimes even regarded as a consequence thrust upon us. This is especially true for health related changes (diet, exercise, smoking cessation, etc) often feeling like a burden forced upon us.  We resist change.  We ignore change. We lock change out of the room.  Luckily, you have the key to the lock. Listening with your heart to your patient’s thoughts, ideas and dreams for tomorrow is how we invite change in the room. 

 
In this interactive  session Mallori DeSalle will invite us all to think about change by using Motivational Interviewing. Motivational Interviewing is an evidence-based communication skill that can support sustained health behavior change. Researched and practiced across all forms of healthcare and behavioral healthcare, this tool can help change feel possible. During this playful conversation, Mallori will include her own story, welcome audience interaction, spark engagement through practice and may even inspire you to change. No need to RSVP, everyone (including change) is invited.

​Mallori DeSalle is a licensed mental health counselor, nationally certified counselor, medication-assisted treatment specialist and an internationally certified prevention specialist. Over the last 15 years working in mental health, substance abuse and prevention fields, she has sparked curiosity in both the young and young-at-heart. In the last decade her passion for creating a lasting impact led her to the field of organizational change and implementation of integrated care services. Since 2008, Ms. DeSalle has been an adjunct faculty member and research associate in the Department of Applied Health Science in the School of Public Health at Indiana University, Bloomington.  Within the university, Ms. DeSalle serves Prevention Insights (a center at IUB) as the SBIRT Program Manager and Lead Motivational Interviewing (MI) Trainer. She is a member of the Motivational Interviewing Network of Trainers (MINT) and listed on the National Addiction Technology Transfer Center SBIRT Trainers’ Registry. Ms. DeSalle provides MI, SBIRT and a variety of other substance use and mental health related trainings to multidisciplinary audiences both nationally and internationally. Mallori also serves as Board of Directors for the Association for Applied and Therapeutic Humor, an international non-profit organization that supports the use of humor to impact health. When she isn’t laughing, listening or learning, she is spending time with her husband of nearly 20 years and three children. Her credentials don’t impress her family, but occasionally her corny jokes do make them laugh. 

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Patient Safety Awards 

2016 marked the inaugural Patient Safety Awards at the Patient Safety Summit, recognizing individuals and teams that show extraordinary dedication and enthusiasm for improving patient safety throughout Indiana. Learn  more about the Patient Safety Awards

CATEGORIES:
Patient Safety

Audience

CEOs, CMOs, CNOs, patient safety officers, risk managers, quality leaders, nursing caregivers and managers, case managers, care transition managers, infection preventionists, pharmacists, and others responsible for patient safety and leading change for improvement​


 

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